Shipping Policy

Thank you for shopping with us! We strive to provide timely and efficient shipping for all orders.

Please review our shipping policy below:

1. Order Fulfillment
   Orders are typically fulfilled within 1-2 business days. Orders placed before 8 AM CET will likely ship the same day, excluding Fridays and Saturdays.

2. Shipping Options
   We offer several FedEx shipping options, including International Economy®, Priority®, and Priority Express®.

3. Estimated Delivery Times
   Delivery estimates are provided at checkout, but delays can occur due to FedEx, customs, or other factors. We do not guarantee delivery by specific dates.

4. Limitation of Liability for Shipping Delays
   We are not liable for any indirect, incidental, or consequential damages arising from shipping delays, including loss of business or profits, once the package has been handed to the shipping carrier.

5. Customs and International Shipping
   Customers are responsible for any customs duties, taxes, or fees imposed by the destination country. We do not control these fees and cannot predict their amount.

6. Shipping Pricing
   Shipping costs are calculated in real-time during checkout based on item weight/dimensions and FedEx’s discounted rates. Additional fees from customs or delivery complications are not included in the shipping price.

If you have any questions regarding your order or shipping, please contact our customer service team for assistance.

Thank you for choosing KeyShop Online!